This post was originally published on Front.com: Front Series D deck. Back by popular demand… for the fourth time, I’m sharing the deck I used to secure our latest round of funding! It’s worth noting up front that this deck is shorter than the others. The reason: when I started…

This post was originally published on front.com: Scaling the human touch: Announcing our Series D! Today, we announced a big step for Front: we’ve raised $65M in Series D funding, led by Salesforce Ventures. Battery Ventures, PagerDuty CEO Jennifer Tejada, and existing investors Sequoia Capital, Threshold Ventures, and Uncork Capital…

The saying goes: “If you do what you love, you’ll never work a day in your life.” I don’t think it’s accurate: if you want to do your best work, it’s going to take a lot of effort. The opposite, however, is absolutely true: if you do what you hate…

When I tell future hires that we practice radical candor here at Front, everyone’s bought in to the idea. What’s not to like about it? Everybody wants to learn fast, tackle problems when they’re still small, and keep office politics to a minimum. And all you have to do is…

If, like me, you work in the tech industry, you might be struggling to reconcile two facts. On the one hand, 2020 was a pretty awful year: we had a pandemic with lockdowns everywhere, intense wildfires and storms exacerbated by climate change, rightful uproars asking for racial equality in the…

The year 2020 is challenging our beliefs on what work means in so many ways. Essential workers are putting their health — and lives — at risk to keep the world going. …

Like many companies across the world, we’ve had to transition Front to fully remote work in just a few days. If you’ve read anything from me before, you know I care a lot about people being happy at work, and now more than ever, I’m making it a priority. …

Once is a fluke, twice is a coincidence, three times is a trend… I’m once again making public the deck I used to raise our latest round of funding! Based on the feedback I’m getting from readers, this is easily one of the highest-leverage activities for me: it takes about…

It’s official: we’ve raised $59 million in our Series C funding round! I want to take a moment to thank our customers for their partnership and feedback, our team for their tireless dedication to building Front, and our investors for their support — I know we wouldn’t be here without you all. We’ll use this new money to continue building the best…